Frequently Asked Questions
Everything you need to know about our premium essences and beauty products.
Are your fragrances and ingredients natural?
We prioritize high-quality, ethically sourced ingredients. While many of our extracts are 100% natural, some products use safe, laboratory-tested synthetic compounds to ensure scent longevity and allergen safety.
How long does shipping take for domestic orders?
Standard domestic orders are processed within 1-2 business days. Delivery typically takes 3 to 5 business days, depending on your location within the country.
What is your return policy for beauty products?
Due to the hygienic nature of beauty and food-grade products, we can only accept returns on unopened and sealed items within 15 days of purchase. Please contact our support team to initiate a return.
Do you offer bulk or wholesale pricing?
Yes, Kelkar Foods and Fragrances provides competitive wholesale pricing for businesses and bulk buyers. Please fill out our 'Wholesale Inquiry' form on the contact page for a custom quote.
How should I store my fragrances to maintain their quality?
To preserve the integrity of the scents, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), UPI, and popular digital wallets to ensure a secure and seamless checkout experience.